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OpenAI has inked a deal to supply its synthetic intelligence (AI) know-how to ride-sharing operator Seize and assist construct instruments personalized for the Singapore-based firm’s operations.
Touted as OpenAI’s first such partnership in Southeast Asia, the collaboration can even see Seize staff entry ChatGPT Enterprise in a pilot rollout, in accordance with a joint assertion launched on Thursday. Seize will deploy the generative AI instrument to pick out staff within the pilot as a part of its efforts to make use of AI instruments to enhance productiveness.
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Seize supplies a variety of companies through its app, together with meals and grocery supply, parcel supply, rides, fintech and fee companies, and telemedicine. It operates in eight Southeast Asian markets together with Singapore, Indonesia, Malaysia, Thailand, and the Philippines.
Beneath the partnership, the corporate will faucet OpenAI’s visible AI capabilities to include extra automation and pull larger high quality knowledge from visible photos to enhance its maps.
These efforts will allow Seize to replace GrabMaps sooner and supply a greater expertise for purchasers and drivers in its ride-sharing companion community, in accordance with the 2 firms.
Seize can even discover how the corporate can leverage AI to supply buyer assist chatbots that higher perceive and resolve points.
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As well as, Seize will use AI-powered textual content and voice capabilities to reinforce the accessibility of its companies, together with for visually impaired and aged customers who could face difficulties navigating its app on the display.
“[We] consider generative AI has plenty of potential to additional rework the way in which we remedy issues for our companions and customers,” Seize chief product officer Philipp Kandal stated in an announcement. “Our purpose with any new know-how has all the time been to make use of it to unravel actual issues, at scale.”
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