Samsung quickly halts Galaxy Buds 3 Professional gross sales, says sorry for high quality points

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Samsung Galaxy Buds 3 Pro Case Open on Table with Earbuds Inside

C. Scott Brown / Android Authority

TL;DR

  • Samsung has apparently pulled the Galaxy Buds 3 Professional earbuds from sale resulting from high quality management points.
  • The transport date has been pushed again on Samsung’s web site, whereas Amazon’s itemizing is lacking altogether.
  • Samsung Korea has issued an announcement apologizing for any high quality points.

Samsung simply launched its Galaxy Buds 3 Professional together with a raft of merchandise at its Unpacked occasion final week. Nonetheless, it seems like the corporate might have quickly pulled its earbuds from sale resulting from high quality management points.

Early Galaxy Buds 3 Professional consumers reported a number of points, with the principle downside being that the ear ideas had been being torn when eradicating them from the earbuds. The Korean model did suggest a technique to soundly take away them earlier this week.

Now, Samsung’s web site reviews that the Galaxy Buds 3 Professional transport date has been delayed from July 24 to August 28 (see under). In the meantime, Finest Purchase’s web site isn’t permitting customers to pre-order, merely stating that the product is “coming quickly.” 

Galaxy Buds 3 Pro delay on Samsung website

The Samsung web site and Finest Purchase aren’t the one affected shops, as Amazon has pulled the Galaxy Buds 3 Professional itemizing altogether. As an alternative, you’re greeted with the display under. For what it’s value, the common mannequin remains to be out there to pre-order by way of Samsung and Amazon and has a July 24 launch date. 

Samsung Galaxy Buds 3 Pro Amazon listing pulled

Samsung Korea apologizes for Galaxy Buds 3 Professional points

“We deeply apologize for any high quality points you might have encountered with among the merchandise you bought in the course of the pre-sale interval,” Samsung Korea famous in a translated assertion noticed by Yonhap Information.

“In the event you expertise any inconvenience with the product you bought, you’ll be able to go to a close-by service heart to obtain applicable measures akin to trade or refund,” the corporate continued. “We are going to do our greatest to completely examine all processes earlier than the official home launch on the twenty fourth to stop related incidents from occurring once more.”

We’ve contacted Samsung to seek out out whether or not Galaxy Buds 3 Professional gross sales have certainly been paused. We’ve additionally requested the corporate about recourse for individuals who’ve already purchased and obtained the earbuds. We’ll replace the article as quickly as Samsung responds to us.

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