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An outage was stopping Amazon Kindle customers from downloading each new and beforehand bought books to their e-readers, as famous on Amazon’s help boards and Reddit, however the firm says issues must be resolved. “Yesterday, some Kindle prospects skilled a problem that impacted their potential to obtain e-books. The problem was rapidly resolved,” writes Amazon gadgets spokesperson Jackie Burke in an electronic mail despatched to The Verge.
Good e-Reader reported the issue on Wednesday, noting a response from Amazon help on the time that stated it was the results of “server points” and that “it could be at the least 48 hours earlier than ebooks began downloading once more, however it could possibly be longer.”
In a put up at this time on Amazon’s help boards, a employees member really useful that an individual nonetheless seeing issues at this time ought to restart their machine by holding down the facility button for 40 seconds and take a look at once more.
The discussion board put up included many reviews of Kindles that had been solely in a position to obtain the title and canopy artwork of books earlier than the progress indicator acquired caught at 1 %. The outage additionally appeared to have an effect on downloading books from Overdrive to Kindle gadgets utilizing Libby. Nonetheless, downloading books to the iOS and Android Amazon Kindle apps shouldn’t be affected.
This newest problem comes every week after a number of Kindle customers on Reddit reported an issue with Amazon’s “Ship to Kindle” function, which permits ebooks and paperwork to be sideloaded onto the e-readers with out having to plug them into a pc. Some customers acquired error messages telling them their information “couldn’t be delivered attributable to a service error,” whereas different customers within the thread had been nonetheless seeing issues with the service earlier this week.
Replace, July 4th: Added assertion from Amazon and up to date to notice the problem has been resolved.
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