Erez Druk, Co-Founder & CEO of Freed AI – Interview Sequence

Erez Druk is the Co-Founder & CEO of Freed AI.

Freed’s AI transcribes affected person go to discussions, figuring out key phrases to create organized notes, together with SOAP (Subjective, Goal, Evaluation, Plan) documentation. This protects time and permits the clinician to completely concentrate on the affected person.

Are you able to share the story of how transferring to California to work at Fb ignited your ardour for startups and entrepreneurship?

After I moved to the US to work for Fb, I lived with a Polish man on the firm’s company housing. He gave me a e book referred to as “The Lean Startup.” I learn it in a couple of days and have been obsessive about startups since.

My ardour for startups is that they quite simple, however but, operating a startup is the toughest factor I’ve ever performed, probably the most intense college I’ve been to, and if it really works out, it’s probably the most impactful factor I could possibly be spending my time on.

Your first startup UrbanLeap was a authorities procurement platform, are you able to talk about what this was and what had been a few of your key highlights from this era in your life?

The US authorities spends 4 trillion {dollars} a 12 months by means of a course of referred to as public procurement. This course of exists to make sure that taxpayer {dollars} are spent correctly, however it additionally ends in an enormous waste of time and multi-million initiatives with no return on funding.

UrbanLeap helped 40+ native governments run procurement extra effectively and intelligently. We by no means managed to get it to scale and determined to close it down.

One key spotlight was to by no means construct a product for a person I don’t know very nicely and care deeply about.

Are you able to share the genesis story behind Freed AI?

Gabi and I met 7 years in the past, simply earlier than she began med college. We had a couple of months to fall in love earlier than life turned sort of horrible 🙂

I’ve watched Gabi and lots of of our buddies chart at evening, over the weekend, on trip. I heard the sentence “I’ve notes to do” each day within the final 7 years.

So after 7 years, it appeared like a good suggestion to attempt to Free clinicians (spouse included) from charting.

What are the primary challenges Freed AI faces in precisely transcribing and summarizing complicated medical dialogues?

Many. Clinician preferences, evolving medical phrases, consistency, precisely figuring out who mentioned what, AI hallucinations, by no means dropping vital info, not together with redundant info, and extra.

All these challenges are solvable, and I want that we might resolve them in a single day.

What steps does Freed take to make sure that the medically related info extracted and summarized is correct and safe?

Beginning with accuracy, we generate greater than 1 million notes each month and gather qualitative and quantitative suggestions from all of them. This enables us to enhance and be taught rapidly.

Each time we see an error we goal to develop a system to each forestall and determine the same error.

We additionally ensure that the clinician has to overview the be aware and place it into the chart themselves. Our aim is to create an awesome first draft for the clinician to make use of, however at all times maintain the clinician within the loop.

It is a huge subject we might go a lot deeper into.

Persevering with with safety, we comply with trade greatest practices, have consultants on the group, and have obtained third get together safety certifications (SOC2 and HIPAA) and audits.

Our utility structure may be very easy, which makes it comparatively straightforward to maintain it tightly secured, so long as we make it a prime precedence, which we do.

Given the delicate nature of medical documentation, how does Freed guarantee compliance with healthcare rules equivalent to HIPAA?

HIPAA is in essence a knowledge dealing with customary. Our CTO is accountable to ensure that we totally comply with the usual and we carried out a third get together audit to make sure that our software program is HIPAA compliant.

We additionally take additional measures on prime of HIPAA equivalent to not storing affected person recordings, mechanically and completely deleting notes after 30 days, and extra,

May you clarify how Freed AI’s transcription know-how differentiates from different voice-to-text providers out there within the healthcare market?

Feed goals to be one of the best AI scribe for the clinician, not the clinic. We obsess about listening to our clinicians and constructing a product that actually frees them.

Particularly, we construct Freed to be the only to make use of, most clinically correct, and inexpensive answer out there.

The market is certainly getting crowded and with good alternate options, however we’ve got good issues coming 🙂

Are you able to talk about any suggestions from clinicians who’ve used Freed AI, significantly concerning its ease of integration with present EHR methods?

Putting the be aware within the EHR is half of the charting drawback and one which we have to resolve as nicely.

Clinicians do inform us that our copy-pasting options are adequate, however they’re asking for integrations as nicely, and it pains me to assume that clinicians copy notes from Freed into their EHR 70,000 instances each day.

We now have our first integration in beta and extra coming quickly. Please be a part of the ready record for those who’d wish to strive.

How do you see Freed AI impacting the work-life steadiness of clinicians in the long run?

I’d like my spouse to be Free of wanting on the EHR, by no means do admin work, and go house when her final affected person does.

How does Freed AI plan to increase its providers or performance to fulfill the evolving wants of healthcare suppliers?

Think about the best medical assistant on the earth. One which understands the clinician, is aware of each affected person and handles each administrative process for the clinicians.

We wish Freed to be that assistant, and for each clinician to have one. Or two.

Thanks for the nice interview, readers who want to be taught extra ought to go to Freed.