Evolve Dynamics – Help Engineer – sUAS Information

An thrilling alternative has arisen to hitch Evolve Dynamics as a full-time Area Help Engineer , primarily based at our workshop close to Farnham, Surrey.

Evolve Dynamics is on the forefront of analysis, design and growth of subsequent era UAS/UAV techniques for the economic, safety & defence sectors.

Our mission is to develop autonomous/semi-autonomous, extremely succesful, and greatest in school UAV options.

We design and manufacture plane, floor management techniques, digital camera/extra payloads and software program. Our consumer base has grown 500% within the final 12 months and contains police forces, the navy, fireplace providers and search & rescue groups.

If you happen to’re searching for a job by which it is possible for you to to contribute revolutionary concepts, study from a dynamic and skilled crew, and be challenged every day, then that is the job for you!

We’re searching for extremely motivated people who can suppose creatively, independently determine areas for enchancment, deal with potential obstacles to progress and suggest options. The profitable candidate can be accountable, thorough and accountable with a pointy eye for element.

Duties

1. Technical Help and Troubleshooting

• On-Website Troubleshooting: Present on-site technical help to diagnose and resolve points with techniques, together with {hardware}, software program, and communication issues.
• Distant Help: Provide distant troubleshooting help to prospects and subject groups through cellphone, e-mail, or video calls.
• Documentation: Preserve detailed data of technical points, troubleshooting steps, and resolutions for future reference and steady enchancment.

2. System Upkeep and Upgrades

• Routine Upkeep: Conduct common upkeep checks to make sure optimum efficiency and forestall potential failures.
• Software program Updates: Set up and take a look at firmware and software program updates on techniques to make sure they’re working the most recent variations.
• {Hardware} Upgrades: Help within the set up and configuration of {hardware} upgrades to enhance capabilities.

3. Buyer Coaching and Help

• Consumer Coaching: Present complete coaching to prospects and end-users on the operation, upkeep, and troubleshooting of Methods.
• Buyer Help: Function the first level of contact for buyer help, addressing inquiries and offering options to technical points.
• Suggestions Assortment: Collect suggestions from prospects relating to their expertise and use of UAV merchandise to tell future growth and enhancements.

4. Area Testing and Validation

• Testing: Conduct subject exams and flight demonstrations to validate the efficiency of Methods in varied circumstances and environments.
• Knowledge Assortment: Accumulate and analyse information from take a look at flights to determine potential enhancements and guarantee compliance with efficiency requirements.
• Reporting: Put together detailed experiences on subject take a look at outcomes, highlighting any points, enhancements, and suggestions for product growth.

5. Collaboration and Communication

• Cross-Purposeful Collaboration: Work intently with engineering, product growth, and high quality assurance groups to relay subject points and contribute to the event of extra sturdy Methods.
• Suggestions Loop: Present common suggestions to the R&D crew on frequent points and buyer ache factors to assist form product enhancements and improvements.
• Documentation Sharing: Guarantee all technical documentation, together with person manuals, upkeep guides, and troubleshooting procedures, are up-to-date and accessible.

6. Compliance and Security

• Regulatory Compliance: Guarantee all UAV operations and upkeep actions adjust to related aviation laws and business requirements.
• Security Protocols: Develop and implement security protocols for subject operations, together with pre-flight checks, emergency procedures, and threat assessments.
• Incident Reporting: Report any security incidents or near-misses promptly and precisely, conducting thorough investigations and implementing corrective actions.

7. Steady Enchancment

• Course of Enchancment: Establish alternatives for course of enhancements in subject help operations and implement greatest practices to reinforce effectivity and effectiveness.
• Skilled Growth: Keep up to date with the most recent developments in UAV expertise and business developments, constantly enhancing technical information and abilities.
• Innovation Contribution: Actively contribute to innovation initiatives by offering insights from subject experiences and suggesting enhancements to UAV services.

Persona Profile:

• Methodical and structured
• Calm and secure strategy all at occasions
• Dependable and conscientious
• Versatile and in a position to handle altering priorities
• Steady enchancment mindset
• At all times utilizing frequent sense and logical strategy
• A crew participant
• Consideration to element
• Excellent verbal and written communication abilities

Expertise / Expertise (with demonstrable examples):

• Engineering information and {qualifications} (Software program / Digital / Mechanical)
• Linux expertise – cli
• Networking expertise (e.g. IP, community architectures)
• Programming expertise, understanding of programming practices (C++ ideally)
• Expertise with excessive strain/delicate conditions
• Buyer liaison & Help
• Threat administration
• Incident administration
• Aviation/flight operations expertise
• Piloting expertise
• Advanced technical decision

Bonus:

• Drone regulatory information
• GVC/Equal drone pilot licence
• Data/expertise of drones techniques and flight controllers

This can be a full time place, primarily based in our workshop close to Farnham, Surrey. Hours are 0900 to 1730 Monday to Friday.

Advantages

• 25 vacation days yearly
• Participation in firm’s pension scheme (SmartPension)
• Help with coaching together with paid research days and contribution to {qualifications}
• Eligible for company-wide bonus scheme
• Free snacks and drinks within the workplace
• Common paid-for social occasions
• Electrical automobile scheme
• Non-public well being cowl

Wage:

A really aggressive wage can be paid for the place, depending on expertise.

Discover out extra:

candidates are welcome to get in contact to rearrange an off-the-cuff dialog earlier than making use of. Please e-mail [email protected] referencing the job title.

Learn how to apply:

To use, please ship a duplicate of your CV along with a overlaying be aware describing why you wish to work for Evolve Dynamics and what makes you appropriate for the function to the HR Supervisor, Angelika Waszak, at [email protected].

Purposes can be thought-about on a rolling foundation.

The beginning date can be as quickly as attainable.

Uncover extra at www.evolvedynamics.com