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Only a few months after debuting an all-new cell app for controlling its audio merchandise, Sonos is contemplating bringing again the earlier model of the app following quite a few consumer complaints, studies The Verge.
Whereas Sonos has been working to deal with various lacking options and points with the brand new app and has laid out a timeline to maintain customers up to date on the corporate’s progress, The Verge studies that “discussions excessive up inside Sonos” have centered round probably providing the previous app as an interim answer.
Letting prospects fall again to the older software program may ease their frustrations and cut back at the very least among the strain on Sonos to rectify each subject with the brand new app. At the least for now, the redesigned model is all that’s accessible, which makes it unimaginable for some prospects to keep away from its flaws.
Simply final week, Sonos CEO Patrick Spence revealed on the corporate’s earnings name that it will likely be delaying two upcoming product launches resulting from “challenges with our new app.” Whereas Spence didn’t determine the merchandise in query, considered one of them is more likely to be the successor to the corporate’s flagship Arc soundbar.
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