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Well-liked audio firm Sonos not too long ago up to date its U.S. privateness coverage to make a small however notable change that seemingly places buyer knowledge in danger. As famous by Louis Rossmann (through The Verge), the brand new Sonos privateness coverage removes a line about not promoting buyer knowledge.
Within the 2023 model of its privateness coverage, Sonos had this sentence: “We don’t and won’t promote your private knowledge to 3rd events.” The assertion has been faraway from the 2024 model of the privateness coverage in america, although it’s nonetheless current in privateness insurance policies in different nations.
The change to the privateness coverage has sparked commentary on Reddit from Sonos clients who’ve develop into more and more sad with the corporate in latest months. Again in Could, Sonos rolled out a brand new app design that has been broadly criticized for lacking an extended checklist of options like enhancing a track queue, managing playlists, shuffling a music library, and extra.
Sonos customers already sad with the app modifications really feel that the privateness coverage replace is one other nail within the coffin for Sonos. From Reddit person RemarkableAgent1350:
What is occurring at Sonos? This hurts to learn, particularly after all of the app drama – and from an organization that I cherished. This simply is likely to be the straw that broke the camel’s again, so to talk. I feel I am achieved with Sonos.
The elimination of that line from the privateness coverage doesn’t suggest Sonos is unquestionably promoting buyer knowledge, and the corporate has not responded queries about what the change means as of but.
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