usb – Easy methods to troubleshoot an (HFS+) exterior drive now not being detected by macOS Catalina


I’ve an exterior USB drive that makes use of HFS+ and it labored nice for greater than a yr till a number of days in the past. Final week, I received the error Drive was not ejected correctly … 2 instances. It nonetheless labored nice when it was eliminated and re-plugged to the USB port. I did not do a filesystem test / restore via Disk Utility because it continued to work nice. Now, macOS Catalina simply refuses to detect the drive in any respect.

The troubleshooting I’ve achieved thus far:

  1. Test in Disk Utilitythe drive shouldn’t be proven.
  2. Test with diskutil listing command in Terminal – the drive would not seem within the listing.
  3. Test in System Data > USB part – the drive is not proven linked.
  4. Use a distinct USB cable with the disk drive – no change; drive continues to be not detected.
  5. Test if all of the USB ports work with one other pen drive – all work nice.
  6. Repeat step 1 to three in Secure Modethe drive shouldn’t be detected in Secure Mode too.
  7. Go to Restoration Mode and test with diskutil listing command – the drive is not listed.
  8. Take away all USB units besides keyboard, mouse and the drive – disk nonetheless not detected.
  9. Reset PRAMnonetheless no drive detected.
  10. Reset SMCnonetheless no drive detected.
  11. Run sudo diskutil exerciseno messages generated when drive is plugged and unplugged.
  12. Test in Console. Log when drive is plugged to USB port:

default 21:31:08.504203+0530 icdd Added | [USB][ Game Drive ] ( 0, 0, 0) @ 0x14500000 |

default 21:31:11.798926+0530 kernel Discover – new kext com.apple.driver.usb.AppleUSBHostPlatformProperties, v1.2 matches prelinked kext however cannot decide if executables are the identical (no UUIDs).

default 21:31:11.848612+0530 icdd Inferior | [USB][ Game Drive ] ( 8, 6,50) @ 0x14500000 |

default 21:31:11.845199+0530 kernel USBMSC Identifier (non-unique): 57583832453130394E32544B 0x1058 0x262f 0x5002, 3

default 21:31:53.212439+0530 kernel USB machine 1058262F14500000 – BOT reset accomplished with kIOReturnTimeout.

default 21:31:53.513587+0530 kernel USB machine 1058262F14500000 – might be reset!
default 21:31:54.881092+0530 kernel USB machine 1058262F14500000 – fConsecutiveResetCount = 1.

default 21:31:54.883295+0530 icdd [Removed] | [USB][ Game Drive ] ( 0, 0, 0) @ 0x14500000 |

default 21:31:54.883424+0530 icdd [Removed] | [USB][ Game Drive ] ( 8, 6,50) @ 0x14500000 |

default 21:31:54.882997+0530 kernel IOUSBMassStorageResource: dangerous busy depend (0,-1)

Backtrace 0xffffff80009fe8a6 0xffffff7f81a03436 0xffffff8000a2a5de 0xffffff8000a01894 0xffffff8000a0bd87 0xffffff80002c113e 0x0

default 21:31:54.883028+0530 kernel com.apple.iokit.IOUSBMassStorageDriver(157.140.1)[61A8ACED-1488-36C8-9B78-47B81C0653D4]@0xffffff7f81a01000->0xffffff7f81a34fff

default 21:31:54.883050+0530 kernel dependency: com.apple.iokit.IOUSBHostFamily(1.2)[132A3039-5B42-38C4-A6DB-F450EAE64E0C]@0xffffff7f80f7c000

I additionally observed that in the course of the interval when the method icdd says “Added” after which “Eliminated” (after a couple of minutes), VMWare reveals the USB disk drive briefly in its USB listing (even when macOS reveals no traces of it).

What ought to I do subsequent? I haven’t got entry to a different system proper now however I can most likely create a USB Linux stay disk and boot into it to test the drive (however then, I can even should ponder what is the level of utilizing macOS in any respect if I want to show to a different OS …? :).

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